
Track referred users, patient engagement, and tinnitus relief progress.
Scale your services easily by adding more licenses when needed.
First-time login walkthrough, including where to go and what to expect when entering the portal.
Add a provider/clinic in the Partner Portal so they can access and manage their users.
Add a new patient/user in the system so they can start using Rellax and sharing data with the clinic.
Steps a clinic can follow to help a patient successfully access Rellax for the first time.
Learn the recommended first-time flow for working with a patient inside Rellax.
Once your clinic account is active, use your portal access details to log in and begin reviewing
the dashboard, navigation, and patient management tools. The Portal Guide should also link to
the first-time login training video for a step-by-step walkthrough.
Start by confirming that your clinic subscription has been completed. After signup, your clinic
should receive confirmation and the information needed to move into setup. If those details
have not come through, the guide should direct users to contact Ryan for help.
The Portal Guide should point users to the training resource for adding a provider in the Rellax
Partner Portal. That resource is intended to help clinics add another provider or clinic user so
they can access and manage users in the system.
After your portal is set up, you can register patients through the provider portal and assign
them access to Rellax. The Portal Guide should link directly to the training resource that shows
how to add a new user or patient in the system.
Start with a small group of patients so your team can build confidence with the workflow. The
quick start guide also suggests starting with one patient, or even practicing with a team
member first, before expanding more broadly.
The Portal Guide should include the patient login training resource for clinics that need to help a
patient access Rellax for the first time. It should also point users to the recommended first-time
patient flow so providers know how to walk through Rellax with a patient.
The provider portal gives clinics visibility into integrated assessments such as TFI, THI, and TRQ,
along with usage statistics, patient access, subscription activity, and information that supports
follow-up conversations over time.

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